Reid & Associates was the general contractor for our contact center at 4041 Jefferson Plaza NE. They were highly recommended and hired by Asset Management Solutions to renovate an existing multi-tenant, office space for our needs.
The 33,000 square foot building renovated by Reid & Associates, includes an open space design for our agents, training and conference rooms, break area and a data center.
Overall, we could not be more pleased with the work performed by Reid & Associates. Richard Nordick, Philip Tenorio and Jim Lopez were dedicated to the project and ensured timelines were met to the best of their ability. When challenges arose, the team provided recommendations and solutions to keep the project on track. With their continued focus on the end result and the coordination efforts with multiple vendors, we were able to successfully launch our new contact center by the anticipated due date. Thank you for a job well-done.Kevin Drake Director, Workforce Planning and Facilities Indirect Operations Canon